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What You Agree To When You Use sensi77

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out how your account works, what we expect from you, and what you can expect from us.

Account eligibility rulesDANA, OVO, GoPay deposit termsWallet verification stepsAccount suspension policyJurisdiction-based access
sensi77 What You Agree To When You Use sensi77
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling Under These Terms

These terms also define how we collect, store, and act on your account data. We hold your wallet details — whether you use DANA, OVO, or GoPay — only for as long as your account is active or as required by the applicable rules in your region. You can request a copy of the data we hold on your account by contacting support through live chat or email.

Wallet Data Retention

We retain your DANA, OVO, and GoPay transaction records for the period required by our operational policy. Once your account is closed, data is handled according to the retention schedule in our privacy terms.

Account Security Steps

Every login on sensi77 goes through an OTP verification step tied to your registered mobile number. If you suspect unauthorised access, lock your account from the settings page and contact support immediately.

Cookie and Session Policy

We use session cookies to keep your account active while you browse the lobby. You can manage cookie preferences from your browser settings; blocking certain cookies may affect how account features load on mobile.

Requesting Account Changes

To update your registered wallet — for example, switching from OVO to GoPay as your primary withdrawal method — submit a change request through live chat with your account ID and wallet confirmation ready.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you believe an account action was taken in error, our support team can walk you through what happened and what your options are. We handle terms-related queries separately from general account help so your question reaches the right person.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms query directly. A member of our Indonesia support team will respond and log the conversation to your account.

Email Support

For written records of a terms dispute or account review request, email us through the address listed in your account settings. We aim to respond with a reference number and next steps.

Account Help Centre

The help centre inside your account covers common terms questions — wallet verification, account holds, and how to request a copy of your transaction history for DANA or OVO deposits.

Common Questions About These Terms

These questions cover what our terms mean in practice for your account — from how we verify wallets to what happens if your region's rules change.

Yes. These terms cover all transactions on your account regardless of which wallet you use. DANA, OVO, and GoPay deposits are all subject to the same verification and eligibility rules.

If local law in your region does not permit access to sensi77, your account may be suspended. We will notify you through your registered contact before taking any action where possible.

Yes. Contact our support team via live chat or email and request a written copy. We can provide the current version of these terms linked to your account for your own records.

We will send a notification to your registered contact — either email or the mobile number on your account. The updated terms take effect on the date stated in that notice.

Raise a dispute through live chat or email support. Include your account ID and a clear description of the decision you are contesting. Our team will review and respond with a written outcome.

Retention periods depend on the rules applicable in your region. After account closure, we hold transaction data — including DANA, OVO, or GoPay records — for the minimum period required by our operational policy.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.